Frequently asked questions
Does Brookman Boutique have a returns policy?
Brookman Boutique does not offer refunds,only and exchanges or store credit-in order to so , items tags must not be removed and products have no soiling, or damage and we'll be happy to help!
How do I track my order ?
Once your order has is ready to be shipped you will receive an email notification with you tracking number. Please allow 1-2 days for processing on all orders.
What if I received the wrong item ?
Please email us at brookmanboutique@gmail.com or DM @brookmanboutique__ in the rare case that you received the incorrect item , we will be happy to you the correct one at no additional cost , along with a return label for the incorrect item
What do I do if i put the wrong address?
You are also responsible for your order if you enter the wrong shipping address. Please email or DM us immediately if you enter information incorrectly , we will update your order if it has not been shipped yet.
However , we are not responsible for items that are lost or damaged during shippng.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
